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    "customer services" search found 216 titles.
    Pages << 1 2 3 4 5 6 7 8 9 10 11 >>
    • Search Result #1. Rockstar Service. Rockstar Profits.: Increase Your Revenues, Grow Your Business and Create Raving Fan Customers for Life by Brownlee, David.

      • 1.
      •  
    • Title
      Rockstar Service. Rockstar Profits.: Increase Your Revenues, Grow Your Business and Create Raving Fan Customers for Life
      Author
      Brownlee, David.
      Call number
      EBSCO EBOOK
      Publisher
      Edition
      Pub date
      2019
      Holdings
      • Visit new URL: http://ra.ocls.ca/ra/login.aspx?inst=sault&url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1999996
    • Search Result #2. The convenience revolution : how to deliver a customer service experience that disrupts the competition and creates fierce loyalty by Hyken, Shep,

      • 2.
      •  
    • Title
      The convenience revolution : how to deliver a customer service experience that disrupts the competition and creates fierce loyalty First edition.
      Author
      Hyken, Shep,
      Call number
      EBSCO EBOOK
      Publisher
      Edition
      Pub date
      2018
      Holdings
      • Visit new URL: http://ra.ocls.ca/ra/login.aspx?inst=sault&url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1792829
    • Search Result #3. Trade tales : decoding customers\' stories by Woodside, Arch G.,

      • 3.
      •  
    • Title
      Trade tales : decoding customers' stories First edition.
      Author
      Woodside, Arch G.,
      Call number
      EBSCO EBOOK
      Publisher
      Edition
      Pub date
      2018
      Holdings
      • Visit new URL: http://ra.ocls.ca/ra/login.aspx?inst=sault&url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1423728
    • Search Result #4. Customer service training 101 : quick and easy techniques that get great results by Evenson, Renee, 1951-

      • 4.
      •  
    • Title
      Customer service training 101 : quick and easy techniques that get great results Third edition.
      Author
      Evenson, Renee, 1951-
      Call number
      EBSCO EBOOK
      Publisher
      Edition
      Pub date
      2018
      Holdings
      • Visit new URL: http://ra.ocls.ca/ra/login.aspx?inst=sault&url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1521975
    • Search Result #5. The million dollar greeting : today\'s best practices for profit, customer retention, and a happy workplace by Sachs, Dan,

      • 5.
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    • Title
      The million dollar greeting : today's best practices for profit, customer retention, and a happy workplace
      Author
      Sachs, Dan,
      Call number
      HF5415.5 .S23 2018
      Publisher
      Edition
      Pub date
      2018
      Holdings
    • Search Result #6. Innovation and Strategy by Varadarajan, Rajan.

      • 6.
      •  
    • Title
      Innovation and Strategy First edition.
      Author
      Varadarajan, Rajan.
      Call number
      HC79 .T4
      Publisher
      Edition
      Pub date
      2018
      Holdings
      • Visit new URL: http://ra.ocls.ca/ra/login.aspx?inst=sault&url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1695367
    • Search Result #7. Buying and selling information : a guide for information professionals and salespeople to build mutual success by Gruenberg, Michael L., 1946-

      • 7.
      •  
    • Title
      Buying and selling information : a guide for information professionals and salespeople to build mutual success
      Author
      Gruenberg, Michael L., 1946-
      Call number
      HD9999 .I492 G78 2014
      Publisher
      Edition
      Pub date
      2014
      Holdings
      • Visit new URL: http://ra.ocls.ca/ra/login.aspx?inst=sault&url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=748500
    • Search Result #8. Customer Service Zone by Infobase,

      • 8.
      •  
    • Title
      Customer Service Zone
      Author
      Infobase,
      Call number
      XX(763996.1)
      Publisher
      Edition
      Pub date
      2019
      Holdings
      • Visit new URL: http://ra.ocls.ca/ra/login.aspx?inst=sault&url=https://fod.infobase.com/PortalPlaylists.aspx?wID=104093&xtid=185258
    • Search Result #9. Credibility Through Honesty by Infobase,

      • 9.
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    • Title
      Credibility Through Honesty
      Author
      Infobase,
      Call number
      XX(751394.1)
      Publisher
      Edition
      Pub date
      2019
      Holdings
      • Visit new URL: http://ra.ocls.ca/ra/login.aspx?inst=sault&url=https://fod.infobase.com/PortalPlaylists.aspx?wID=104093&xtid=185282
    • Search Result #10. Dimensions of Service by Infobase,

      • 10.
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    • Title
      Dimensions of Service
      Author
      Infobase,
      Call number
      XX(751391.1)
      Publisher
      Edition
      Pub date
      2019
      Holdings
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    • Search Result #11. Angry Customer by Infobase,

      • 11.
      •  
    • Title
      Angry Customer
      Author
      Infobase,
      Call number
      XX(751385.1)
      Publisher
      Edition
      Pub date
      2019
      Holdings
      • Visit new URL: http://ra.ocls.ca/ra/login.aspx?inst=sault&url=https://fod.infobase.com/PortalPlaylists.aspx?wID=104093&xtid=185278
    • Search Result #12. Levels of Learning by Infobase,

      • 12.
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    • Title
      Levels of Learning
      Author
      Infobase,
      Call number
      XX(751380.1)
      Publisher
      Edition
      Pub date
      2019
      Holdings
      • Visit new URL: http://ra.ocls.ca/ra/login.aspx?inst=sault&url=https://fod.infobase.com/PortalPlaylists.aspx?wID=104093&xtid=185281
    • Search Result #13. Cross-Cultural Communication (customer service) by Infobase,

      • 13.
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    • Title
      Cross-Cultural Communication (customer service)
      Author
      Infobase,
      Call number
      XX(751379.1)
      Publisher
      Edition
      Pub date
      2019
      Holdings
      • Visit new URL: http://ra.ocls.ca/ra/login.aspx?inst=sault&url=https://fod.infobase.com/PortalPlaylists.aspx?wID=104093&xtid=185279
    • Search Result #14. Customer service training 101 : quick and easy techniques that get great results by Evenson, Renee, 1951-

      • 14.
      •  
    • Title
      Customer service training 101 : quick and easy techniques that get great results Third edition
      Author
      Evenson, Renee, 1951-
      Call number
      HF5415.5 .E89 2018
      Publisher
      Edition
      Pub date
      2018
      Holdings
    • Search Result #15. Prepare for Social CRM by Empowering Employees by Infobase,

      • 15.
      •  
    • Title
      Prepare for Social CRM by Empowering Employees
      Author
      Infobase,
      Call number
      XX(697337.1)
      Publisher
      Edition
      Pub date
      2018
      Holdings
      • Visit new URL: http://ra.ocls.ca/ra/login.aspx?inst=sault&url=https://fod.infobase.com/PortalPlaylists.aspx?wID=104093&xtid=150386
    • Search Result #16. Mastering Zendesk : master the art of providing effective IT services to your customers by leveraging Zendesk by Jacob, Cedric F.,

      • 16.
      •  
    • Title
      Mastering Zendesk : master the art of providing effective IT services to your customers by leveraging Zendesk
      Author
      Jacob, Cedric F.,
      Call number
      HF5415.5
      Publisher
      Edition
      Pub date
      2017
      Holdings
      • Visit new URL: http://ra.ocls.ca/ra/login.aspx?inst=sault&url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1453390
    • Search Result #17. The Service culture handbook : a step-by-step guide to getting your employers obessed with customer service by Toister, Jeff.

      • 17.
      •  
    • Title
      The Service culture handbook : a step-by-step guide to getting your employers obessed with customer service
      Author
      Toister, Jeff.
      Call number
      HF5415.5 .T64 2017
      Publisher
      Edition
      Pub date
      2017
      Holdings
    • Search Result #18. What customers crave : how to create relevant and memorable experiences at every touchpoint by Webb, Nicholas J., 1958-

      • 18.
      •  
    • Title
      What customers crave : how to create relevant and memorable experiences at every touchpoint
      Author
      Webb, Nicholas J., 1958-
      Call number
      HF5415.5 .W43 2017
      Publisher
      Edition
      Pub date
      2017
      Holdings
    • Search Result #19. Airlines for business : a customer-centric and profitable model for the 21st century airline by Sonokpon, Kofi,

      • 19.
      •  
    • Title
      Airlines for business : a customer-centric and profitable model for the 21st century airline First edition.
      Author
      Sonokpon, Kofi,
      Call number
      HE9780
      Publisher
      Edition
      Pub date
      2017
      Holdings
      • Visit new URL: http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1794969
    • Search Result #20. Successful enquiry answering every time : thinking your way from problem to solution by Buckley Owen, Tim, 1948-

      • 20.
      •  
    • Title
      Successful enquiry answering every time : thinking your way from problem to solution "The seventh edition of Tim Buckley Owen's classic Success at the enquiry desk, fully revised and updated."
      Author
      Buckley Owen, Tim, 1948-
      Call number
      Z711 .O98 2017 eb
      Publisher
      Edition
      Pub date
      2017
      Holdings
      • Visit new URL: http://ra.ocls.ca/ra/login.aspx?inst=sault&url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1513180
  • Pages << 1 2 3 4 5 6 7 8 9 10 11 >>

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